What size storage unit do I need?
It can be hard to figure out how much storage space you are going to need. Luckily, we have a helpful storage space calculator that can give you an idea of the types and quantity of items that can fit in our various self storage unit sizes. Our knowledgeable self storage managers are your best source for storage tips and recommendations, so if you’re still not sure about how much storage space you need, please contact us! We’re happy to help!
What is climate controlled storage and do I need it?
The temperature in climate controlled storage units is maintained despite temperature changes in the outside environment. The temperature in our climate controlled storage areas will generally remain steady year-round at around 78 degrees. Even more than the steady temperature, the constant circulation of air in our climate controlled storage areas is what sets it apart from traditional self storage and makes it the best choice for more sensitive items. Items such as artwork, fabrics, high quality woods, and other items that should not be exposed to temperature fluctuations should be stored in climate controlled storage. If you’re not sure whether you need climate controlled self storage or not, please give one of our managers a call!
Why do you require insurance for my items in storage?
That’s a great question. The short answer is we require insurance because we care about your belongings. We work hard to ensure that our storage facilities are as safe and secure as they can be and our facility managers do a great job maintaining the properties. With that said, unless you choose climate controlled space, your storage unit is just like a garage. From time to time, despite proper maintenance and our buildings’ secure design, things can happen – from natural causes or otherwise – and your belongings could be affected. It’s important to us that you’re protected in those rare cases. You’re free to use any insurance you like, as long as it covers goods in self storage. The insurance we offer is a great option, since it’s specialty self storage insurance (so there’s no doubt about whether your items will be covered) and it’s $0 deductible.
What happens when I want to move out?
Our leases are month to month, so if you no longer need your storage unit, you can move out at any point. We just ask that you let us know of your plans, preferably two weeks before your move out. If you forget to let us know ahead of time, please just be sure to swing by the office on your way out to say goodbye! We recommend that tenants move out as close to the end of the month as possible, since we do not prorate (adjust your rental payment based on how many days out of the month you plan to stay or have stayed) for your move out. We cannot refund rent if you move out before the end of the month and we cannot adjust your rental payment if you know in advance you’ll be moving out early.
How do I know my belongings are secure?
Security is extremely important to us. We know that you’ve placed a lot of trust in us by storing your belongings in our self storage facilities, and we take that responsibility very seriously. First, you are the only one with a key to your storage unit. We require all tenants put a lock on their unit, and we have heavy duty locks available for purchase at all of our facilities. Our properties are also fenced and gated for added security. When you move in you will receive a personal gate code that will allow you to enter the property. While some of our properties offer 24 access, many of our self storage facilities have restricted hours for gate access, meaning that in the middle of the night no one can get on the property, even current tenants. Our properties are under 24 video surveillance and many are equipped with spotlights on timers to deter potential intruders. Additionally, all of our facility managers live on the premises, which adds an extra layer of security to our properties.